Frequently Asked Questions

We provide 24/7 support for all customer inquiries and promptly resolve any issues that arise. For the fastest assistance, please contact us via:

Head Office in Vietnam
THANH LAM IMPORT EXPORT JOINT STOCK COMPANY
Address: Lot 02, Phu Xuyen Craft Village Industrial Cluster
Phone: +84 786 521 999
Email: info@tlc.vn

Factory in the Democratic Republic of the Congo
TLC TIMBER COMPANY – TLC SARL
Address: AV du Port, Sosider, C/Maluku

We supply timber in FAS quality in various forms, including round logs, square logs, sawn timber, and veneer.

Our timber is harvested and kept in stock at our warehouses. When customers place an order, we cut the wood to the exact sizes and specifications requested, ensuring it matches the technical requirements of each project.

Thanh Lam Import Export Joint Stock Company, an African timber exporter, accepts T/T and L/C payments from both new and existing customers to ensure timely coverage of costs related to logging, domestic transportation, and timber processing at our factories and sawmills.

 
 

We offer timber prices based on FOB and CIF terms:

  • FOB Price (Free On Board):
    This is the price of the goods at the export port. It includes the cost of the goods, domestic transportation, and loading charges, but does not include international freight or insurance.

  • CIF Price (Cost, Insurance and Freight):
    This is the price of the goods at the import port. It includes the cost of the goods, international freight, and insurance, but does not include import duties or any additional costs incurred in the importing country.

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